These Terms of Service govern your use of services and purchases provided by KAIDUO LTD. By accessing or purchasing from us, you agree to be bound by these terms.

1. Company Information

Company Name: KAIDUO LTD
Address: Office 6684, 321-323 High Road, Chadwell Heath, Essex, United Kingdom, RM6 6AX
Phone: +44 7456 32317
Email: info@kaiduopup.com

2. Acceptance of Terms

By accessing our services or placing an order, you confirm that you are at least 18 years old and legally capable of entering into binding agreements.

3. Products and Services

We sell leather apparel, harnesses, accessories, and related fashion products. All product descriptions, images, and specifications are provided as accurately as possible. Minor variations in color, texture, or appearance may occur due to handmade or material differences.

4. Pricing and Payments

• All prices are listed in the applicable store currency.
• Prices may change without prior notice.
• Payment must be completed at checkout through approved payment methods.
• We reserve the right to cancel orders suspected of fraud or unauthorized activity.

5. Order Acceptance

After placing an order, you will receive confirmation of purchase. We reserve the right to refuse or cancel any order for reasons including product availability, pricing errors, or security concerns.

6. Shipping and Delivery

Delivery times are estimates and may vary depending on location and shipping carriers. We are not responsible for delays caused by customs, courier services, or circumstances beyond our control.

7. Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy. Certain items may be non-returnable due to hygiene reasons or customization.

8. Order Cancellation

Orders may be cancelled within 12 hours of purchase if processing has not begun. Once shipped, orders cannot be cancelled.

9. Intellectual Property

All content including images, product descriptions, branding, logos, and website materials are the property of KAIDUO LTD and may not be copied, reproduced, or used without written permission.

10. User Conduct

You agree not to:

• Use our services for unlawful purposes
• Attempt to interfere with website security or functionality
• Provide false or misleading information during purchase

11. Limitation of Liability

KAIDUO LTD shall not be liable for indirect, incidental, or consequential damages arising from the use or inability to use our products or services, to the extent permitted by law.

12. Product Use Disclaimer

Our products are sold as fashion and lifestyle items. Customers are responsible for proper and safe use. We are not responsible for misuse, improper handling, or damages resulting from unintended use.

13. Privacy

Your personal information is handled according to our Privacy Policy.

14. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of our services after updates constitutes acceptance of the revised terms.

15. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of the United Kingdom.

16. Contact Information

KAIDUO LTD
Email: info@kaiduopup.com
Phone: +44 7456 32317
Address: Office 6684, 321-323 High Road, Chadwell Heath, Essex, United Kingdom, RM6 6AX